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Learning Path · Step 15 · UX AI Creator

UX Conversational AI

In a dialogue, an AI can reach its full potential by understanding what users want and responding in an easy-to-understand manner. However, "out-of-the-box" AIs are trained to follow any path a user might take. Creating a guided communication path, or one that scales according to the user's skillset, is not easy. This training reveals how to design conversations with AI so that they are guided toward a specific user goal.

Who is this training for?

UX Research Professionals, UX Design Professionals, Software Engineers, Product Owners, Requirements Engineers, Business Analysts with advanced knowledge in Prompt Engineering and Low-code.

Why this training

Many UX designers still design Figma screens, even though a user interface is now far more than a graphical layout of elements. Textual and natural language interfaces (Voice User Interfaces: VUIs) are becoming increasingly popular due to the power of LLMs. It is therefore important for digital product designers to be familiar with the design principles, methods, and technologies required to conceive conversational AI interfaces themselves.

Contents

  • Deep dive into MermaidJS State Diagrams
  • Deep dive into AI Personas
  • Introduction to MCP for using tools in conversations
  • Introduction to JSON-Forms
  • Practical examples and exercises for designing and prototyping your own conversational interfaces.
  • Use of RAGs for conversation evaluation

Methodology

  • Alternating between theory, demonstration, and practical sections
  • Practical sections alternate between individual and group tasks
  • Online workshop in FigJam
  • Use of the training tools mentioned in the prerequisites for the direct application of knowledge during and beyond the training

At a glance

Format
Live-Online-Workshop
Duration
8 h (2x4h)
Group
6–12 pers.
Level
Advanced
Audience
UX AI Creator
Price
On request

No obligation - we reply within 24 hours.

Ready for your next step?

Bring this format straight into your team - tailored to your tools, your roles and your context.

Everything starts with a good conversation.

So let's explore the possibilities for your digital product development together. We look forward to your inquiry.

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